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Expert User Experience Designer (Team Leader)

Overview
Welcome to Allscripts! Our Mission is to be the most trusted provider of innovative solutions that empower all stakeholders across the healthcare continuum to deliver world-class outcomes. Our Vision is a Connected Community of Health that spans continents and borders. With the largest community of clients in healthcare, Allscripts is able to deliver an integrated platform of clinical, financial, connectivity and information solutions to facilitate enhanced collaboration and exchange of critical patient information.
The primary purpose of this role is to create a positive UX experience with our new Electronic Health Record (EHR) product, Avenel. You will also provide guidance to other UX team members.
Responsibilities
Are you obsessed with crafting experiences that make a real difference in people's lives? Are you a great mentor and UX evangelist? We are looking for an accomplished Expert User Experience Designer to work on our new to the world EHR tablet product and join us as we create a world-class solution and experience for our clinicians and health consumers. This new solution is not simply an iteration of legacy systems, it is an entirely new approach to the EHR. Our objective is to get the technology out of the way, so clinicians can focus on the patient.
As an Expert User Experience Designer, you will collaborate closely with other members of Allscripts User Experience team, a group of researchers and designers at Allscripts made up of PhDs and MAs in design, psychology, cognition, and nursing. You will facilitate product discovery using testing and research, sketching concepts, defining information architecture, building prototypes, and collaborating closely with product managers, developers and other partners. We are looking for a designer to deliver great research and design support and provide guidance to other UX team members.
The Allscripts Mission is to be the most trusted provider of innovative solutions that empower all stakeholders across the healthcare continuum to deliver world-class outcomes. Our Vision is a Connected Community of Health that spans continents and borders. With the largest community of clients in healthcare, Allscripts is able to deliver an integrated platform of clinical, financial, connectivity and information solutions to facilitate enhanced collaboration and exchange of critical patient information.
Essential functions include:
Collaboration ? Work closely with product management and software development teams to ensure that high quality user experiences are integral to our products. Work with scrum teams and program management to translate high-level business goals into actionable requirements. Meet and collaborate with users and development partners to validate conceptual designs. Act as an internal UX design consultant by providing business and technical guidance on user experience research to Development, Product Management and other stakeholders. Contribute to product definition and strategy by utilizing and integrating multiple sources of information and working closely with product strategists, researchers, developers, and other designers. Work with development to scope new functionality as well as to prioritize UX-related bugs. Provide support with creative collaboration, project coordination, partner relations, general team support and mentorship.
Communication ? Communicate look-and-feel guidelines and templates which embody UX style and goals. Provide rationale behind design decisions and disseminate information to both product and technical teams. Document and present designs to a variety of different audiences. Break down complex technical concepts into easy, understandable terms and effectively communicate appropriate to audience. Ensure all relevant parties and key stakeholders are informed of user experience design and research status from concept through launch. Evangelize UX principles throughout the organization. Champion a customer point-of-view to leadership regarding the priority of initiatives. Provide review, training, and guidance to other UX professionals on the team.
Principles ? Assisting in creation and maintenance of interaction and style guides and pattern libraries. Develop and evolve a style guide that articulates a consistent design language consisting of look & feel, design patterns, etc.
Creation ? Design products that meet business, brand, and user goals that test assumptions through quantitative and qualitative measures. Rapidly and collaboratively devise design approaches that balance time and technical constraints with users' needs for efficient interactions in their critical tasks. Translate spoken and written requirements into wireframes as well as pixel-perfect interface designs. Iteratively design solutions that satisfy project goals, requirements, and design tenets based on research, design patterns, and UI standards. Work with internal stakeholders to understand business objectives and gather business requirements. Translate usability and user research findings into actionable and measurable design improvements. Synthesizes user experience strategy, product management vision, user needs, and technology constraints to develop plan, design and deliver user interaction prototypes and standards that optimize product usability, usefulness and user delight.
Qualifications
Academic and Professional Qualifications:
Bachelor's/Masters Degree (or commiserate experience) in visual design disciplines, Human-Computer Interaction, Informatics or other similar degree. Masters degree a plus.
Experience:
A minimum of 5 years demonstrated success in creating innovative user experiences
A portfolio demonstrating superior design skills and deliverables from a user-centered design process
Expert-level skills in graphic software (Adobe Creative Cloud, Sketch, Axure, OmniGraffle, Figma, etc.)
Experience applying the Apple Human Interface Guidelines to mobile interfaces
Providing mentorship, training, or management to UX team members
Knowledge of HTML, CSS (SASS) and JavaScript is a plus
Travel Requirements:
National & International as required (estimated 10%). Could be more if the primary work location is not in Litchfield, IL.
Working Arrangements:
Work is performed in a standard office environment with minimal exposure to health or safety hazards
At Allscripts, our greatest strength comes from bringing together talented people with diverse perspectives to support the technology needs of 180,000 physicians, 1,500 hospitals and 10,000 post-acute organizations across the globe. Allscripts offers a comprehensive compensation and benefits package, including holidays, vacation, medical, dental, and vision insurance, company paid life insurance and retirement savings.
Allscripts' policy is to provide equal employment opportunity and affirmative action in all of its employment practices without regard to race, color, religion, sex, national origin, ancestry, marital status, protected veteran status, age, individuals with disabilities, sexual orientation or gender identity or expression or any other legally protected category. Applicants for North American based positions with Allscripts must be legally authorized to work in the United States or Canada. Verification of employment eligibility will be required as a condition of hire.
From a "VEVRAA Federal Contractor" We request Priority Referral of Protected Veterans

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